IP telephony for business

IP telephony from AVP Systems provides a modern, reliable and cost-effective way of organizing voice communication for business.

IP telephony from AVP Systems provides a modern, reliable and cost-effective way of organizing voice communication for business. Our solutions allow you to make calls over the Internet, which significantly reduces communication costs, increases control over personnel and expands communication capabilities. IP telephony easily integrates with other business systems, providing a comprehensive approach to communication management.

The main advantages and benefits of cooperation with AVP Systems:

  • Reduced communication costs: Using the Internet for calls significantly reduces costs for international and long-distance calls.
  • Economic benefit: Reduction of communication costs, improvement of personnel efficiency due to integration with other business systems, which ensures a quick return on investment.
  • Flexibility and Scalability: Easily configure new lines and users according to business needs.
  • Integration with CRM and ERP: The ability to integrate with customer relationship management systems and enterprise resources.
  • High quality of communication: Ensuring stable and high-quality communication thanks to modern technologies and equipment.

System capabilities

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  • Voice calls: Making calls over the Internet, which reduces communication costs.
  • Virtual numbers: Setting up virtual numbers for the convenience of customers and expanding the geography of business.
  • Integration with CRM and ERP: Integration with business systems to improve customer relationship management and process optimization.
  • Conference communication: Organization of audio and video conferences for effective teamwork.
  • Automated Voice Menus: Set up interactive voice menus (IVR) to automate customer service.

Design stages

  • Analysis of client needs:

    Detailed analysis of the client's requirements and business processes to determine optimal solutions.

  • Development of the technical task:

    Creation of a technical task taking into account all the requirements and features of the business.

  • Selection of equipment and software:

    Selection of necessary equipment and software to ensure reliable system operation.

  • Integration with business systems:

    Ensuring integration with CRM, ERP and other systems to improve efficiency.

  • System settings:

    Development and configuration of IP telephony, taking into account the specific requirements of the client.

  • Testing and implementation:

    Testing the system for functionality and its implementation in the company's work.

  • Staff training:

    Conducting staff training for working with the new IP telephony system.

  • Support and maintenance:

    Providing constant technical support and updating the system for stable operation.

Our works

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